Collected Personal Information Examples:
Name, billing address, shipping address, payment information (including billing details, PayPal information, etc.), email address, and phone number.

Purpose of Collection:
To provide you with our products or services in order to fulfill our contract with you, process your payment information, arrange for payments, provide you with invoices and/or order confirmations, communicate with you, identify potential risks or fraud related to your order, and provide you with information or advertising related to our products or services based on your preferences.

Source of Data:
Provided by you.

Disclosure of Information for Business Purposes:
We share your information with our payment processor Shopify and third-party logistics partners. For information about our partners, please contact teafriendsupport@liubaocha.shop.

Sharing Personal Information
As described above, we share your personal information with service providers to help provide our services and fulfill our contract with you. For example:
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive.

Behavioral Advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We advertise on platforms such as Facebook, Instagram, and TikTok.
You can opt out of targeted advertising by using the links below:
Facebook
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

Use of Personal Information
We use your personal information to provide our services to you, including offering products for sale, processing payments, handling payment and order fulfillment, and keeping you updated on new products, services, and offers.

Lawful Basis
Under the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your personal information based on the following lawful bases:

• Your consent;

• Performance of a contract with you;

• Compliance with our legal obligations;

• Protection of your vital interests;

• Performance of a task carried out in the public interest;

• Our legitimate interests, provided they do not override your fundamental rights and freedoms.

Retention of Information
When you next visit our website, we will retain your personal information in our records unless you request us to delete it. For more information on your right to deletion, please see the “Your Rights” section below.

Automated Decision-Making
If you are a resident of the EEA, you have the right not to be subject to a decision based solely on automated processing (including profiling) if that decision produces legal effects concerning you or similarly significantly affects you.
We do not use customer data for fully automated decision-making that has legal or similarly significant effects.
Our service includes elements of automated decision-making, specifically:

• Temporary blacklisting of IP addresses associated with repeated failed transactions. This blacklisting lasts for a few hours.

• Temporary blacklisting of credit cards associated with blacklisted IP addresses. This blacklisting lasts for a few days.

SMS/MMS Mobile Marketing Program Terms and Conditions

Liu Bao Cha Network Operation Co., Ltd. (“we”, “us”, “our”) operates a mobile messaging service (“Service”). By agreeing to use and participate in the Service, you agree to these mobile messaging service terms and conditions (“Agreement”). We may modify or cancel any features of the Service at any time without notice. This Agreement applies solely to the Service and is not intended to modify any other terms, conditions, or privacy policies that may exist between you and us. We may modify this Agreement at any time. Your continued use of the Service after any such modification constitutes your acceptance of the modification.

This program allows users to receive SMS/MMS messages by opting in (e.g., via online or in-app opt-in). You agree to receive any automated marketing messages. Consent is not a condition of purchase. Regardless of how you opt in to this program, you agree that this Agreement applies to your participation. If you opt in, the program will send SMS/MMS messages to the mobile device associated with your wireless service. These messages, provided by Liu Bao Cha Network Operation Co., Ltd., may include updates, alerts, information, promotions, discounted items, and other marketing offers (e.g., cart reminders). SMS/MMS messages may be sent using an automated dialing system or other technology. Message frequency varies. You are responsible for all related charges imposed by your wireless service provider. Message and data rates may apply.

If you no longer wish to participate in this program or no longer agree to this Agreement, you agree to reply “STOP” to any mobile message we send. You may receive a mobile message confirming your opt-out. You understand and agree that the above method is the only reasonable way to opt out. You also understand and agree that any other opt-out method, including but not limited to sending any message other than “STOP” or asking our staff to remove you from our list, is not a reasonable method of opting out.

If you have any questions, you may reply “HELP” to the number from which you received the message. You may also contact us for more information. If you wish to unsubscribe, please follow the steps above.

We may change any phone number used to operate this program at any time and will notify you of these changes. You acknowledge and agree that any messages you send to a changed number may not be received, and we are not responsible for processing requests contained in such messages.

Participating wireless carriers are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to provide accurate, complete, and updated information related to your receipt of messages, including notifying us immediately if you plan to change your mobile number.

You agree to indemnify, defend, and hold us harmless from any third-party claims, liabilities, damages, or expenses arising from your use of the program or any phone number you provide to us. If you intend to stop using the mobile number you used to subscribe to the program (including canceling your service plan or transferring the number to another person), you agree to complete the unsubscribe steps described above before discontinuing use of that number. You understand and agree that this is an essential part of these terms and conditions. You further agree that if you change your number without notifying us, you will be responsible for all costs (including legal fees) and liabilities arising from claims made by any person who subsequently receives that number. This obligation and agreement remain in effect even after you cancel or terminate your participation in any of our programs.

You agree that we are not liable for any failure, delay, or error in sending any message through this program, any errors in such messages, and/or any action you may or may not take in reliance on such information or service.

You must be at least thirteen (13) years old to use or participate in this program. If you are between thirteen (13) and eighteen (18) years old, you must have permission from a parent or guardian. By using or participating in this program, you confirm and agree that you are at least thirteen (13) years old, or at least thirteen (13) but under eighteen (18) with parental or guardian permission, or have reached the minimum age in your jurisdiction. By using or participating in this program, you confirm and agree that the applicable laws in your jurisdiction permit you to use and/or participate in this program.

Your Rights

GDPR
If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you, transfer it to a new service, and request that we correct, update, or delete your personal information. If you wish to exercise these rights at no charge, please contact us via the information below [or provide additional instructions for submitting access, deletion, correction, and data portability requests].

Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not change our data collection and usage practices when we detect such a signal from your browser.

Changes
We may update this Privacy Policy from time to time, for example, to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact
For more information about our privacy practices, if you have any questions, or if you wish to make a complaint, please contact us by email at: teafriendsupport@liubaocha.shop.

Last Updated: September 4, 2025

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.